Proceedings of the 10th International Conference on the Design of Cooperative Systems

May 30th- 1st June, 2012 - Marseille, France


Editorial Preface to the COOP2012 proceedings


Session Papers

Session 1: Working in health care
Chair: David Martin

11:00-11:30 Establishing a Core Health Record; a case study from Norwegian Healthcare
Eli Larsen and Gunnar Ellingsen
11:30-12:00 Standardizing work in healthcare through architecture, routines and technologies
Rune Pedersen
12:00-12:30 The clinical work of secretaries: Exploring the intersection of administrative and clinical work in the diagnosing process
Naja Holten Moller and Signe Vikkelsoe

Session 2: Social environments in support of work
Chair: Gregorio Convertino

14:00-14:30 Exploring the virtual space of Academia
Maria Menendez, Antonella De Angeli and Zeno Menestrina
14:30-15:00 The not-so-open-wikis - Structures of Collaboration at Work
Osama Mansour
15:00-15:30 Harvesting collective agreement in community oriented surveys: the medical case
Federico Cabitza

Session 3: Understanding communities and global teams
Chair: Federico Cabitza

16:00-16:30 Classifying Communities for Design: A Review of the Continuum from CoIs to CoPs
Sergio Herranz, David Diez, Paloma Diaz and Starr Roxanne Hiltz
16:30-17:00 The Trouble with 'Knowledge Transfer': On Conduit Metaphors and Semantic Pathologies in Our Understanding of Didactic Practice
Lars Rune Christensen
17:00-17:30 Divergence and Convergence in Global Software Development: Cultural Complexities as Social Worlds
Rasmus Eskild Jensen and Pernille Bjorn

Thursday May, 31

Session 4: Working with devices
Chair: Myriam Lewkowicz

11:00-11:30 End-users' integration of applications and devices: a cooperation based approach
Marco P. Locatelli and Carla Simone
11:30-12:00 Social aspects of place experience in mobile work/life practices
Luigina Ciolfi, Breda Gray and Anthony D'Andrea
12:00-12:30 Maintaining the Instant Connection - Social Media Practices of Smartphone Users
Sanna Malinen and Jarno Ojala

12:30-14:00

Lunch Break

Session 5: Working at distance
Chair: Alain Giboin

14:00-14:30 Supporting Collaborative Work in Socio-Physical Environments: A Normative Approach
Catherine Garbay, Fabien Badeig and Jean Caelen
14:30-15:00 Exploring collaboration in group-to-group videoconferencing
Petr Slovak, Peter Novak, Pavel Troubil, Petr Holub and Erik C. Hofer
15:00-15:30 Use of graphical modality in a collaborative design distant setting
Stephane Safin, Roland Juchmes and Pierre Leclercq

Session 6: Working with tangible user interfaces
Chair: Pascal Salembier

16:00-16:30 Creating metaphors for tangible user interfaces in the context of collaborative urban planning: questions for designers and developers
Valerie Maquil, Eric Ras and Olivier Zephir
16:30-17:00 Collaborative problem solving with objects: physical aspects of a tangible tabletop in technology-based assessment
Valerie Maquil and Eric Ras

Friday June, 1rst

Session 7: Understanding Work and Social settings
Chair: Carla Simone

10:30-11:00 Struggling against Social Isolation of the Elderly - The Design of SmartTV Applications
Malek Alaoui and Myriam Lewkowicz
11:00-11:30 Examining multi-tasking using multi-camera recordings: The use of text chat in a call center
Karine Lan Hing Ting
11:30-12:00 Agentville: supporting situational awareness and motivation in call centres
Tommaso Colombino, Stefania Castellani, Antonietta Grasso and Jutta Willamowski
Universit├Ąt Siegen eusset iep utt